Our Guarantee

Guarantee

We guarantee 100% satisfaction on all floral items. If you are not completely satisfied, please contact our Customer Service Department at (803)-808-3608

Sales Tax Information

Every Internet order you place with us will be charged a sales tax of 7%, applied to the amount of the order.

Order Changes 

Please be advised that we are unable to cancel or change any orders already delivered or presently on route to delivery. 

If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at (803)-808-3608 

We are also unable to accept cancellations or change requests via e-mail.

Substitution Policy 

Substitutions may be necessary to create your bouquet due to the availability of certain flowers Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color. If you have specific requests, such as color or specific flowers, we ask that you call the shop prior to placing the order online to check for availability @ 803-808-3608. We strive to carry the highest quailty of flowers . At times our flower selection may be limited due to weather conditions, shipping and product qualtity. 

We reserve the right to make any substitutions necessary to provide you a beautiful arrangement.